Issue Summary Issue Description Identified Date Status Resolution Summary
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Wifi AP configuration for a customer located 45km from Addis. 4-dplink access points available and no security was set during installation

FE to be dispatched 22nd of May, 2020,

Estimated time of Arrival (ETA) to 09:00am local time

Estimated Restore time (ETR) May22, 2020 12:00 local time.

2020-05-21 Open
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Site survey for CCTV installation

ABC company requested a site survey for CCVT installaiton at The managers residential compound

2020-05-21 In-Progress
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Upgrade and update of company website min Content Management system

Joomla! version currently installed:        3.9.22

Joomla! version available for installation: 3.9.23

2020-11-26 Closed

site updated.

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Company website Database upgrade

Your PHP version, 7.2.33, is only receiving security fixes from the PHP project at this time. This means your PHP version will soon no longer be supported. We recommend planning to upgrade to a newer PHP version before it reaches end of support on 2020-11-30.

2020-11-26 Closed

admin access the site and database updated.

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Joomla! version currently installed:        3.9.23 Joomla! version available for installation: 3.9.24 for houseatoneys
2021-01-13 Closed

updated with latest cms

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akass site CMS update and patch   Your site has discovered that there is an updated version of Joomla! available for download. Joomla! version currently installed:        3.9.24 Joomla! version available for installation: 3.9.25

Access Control pannel and update the core CMS. make sure no plugin conflict for the site.

2021-03-03 Closed

issue monitored for 8 days after update and confirmed to be in compliance with all existing plugins.

Upgrade is considered successful and case is closed on the 8th of March 2021

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Web site Core Content Management System (Core CMS) need update and patching from version currently installed: 3.9.24  To version available for installation: 3.9.25 FE assigned to the case.

web site administration

2021-03-04 Closed

Site is confirmed to be in compliance of our standard and upgrade is considered to be sucessful. issue is closed on the 9th of March 2021

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website core CMS update required

Joomla! version currently installed:        3.9.25

Joomla! version available for installation: 3.9.26

2021-04-19 Open